Terms and Conditions
This is the small print of the contract that you enter into with Bohemia
Galleries Ltd. when you buy through our website.
NOTHING STATED OR IMPLIED IN THESE DETAILS WILL AFFECT YOUR STATUTORY
Customer Service and Support
Customer service and Support is available on 01482 881 882 or by e-mail,
click here for our contact form.
Service and Support are available Monday to Friday 11.00am - 6.00pm,
Saturday 9am - 5.30pm Sunday 12.00pm - 4.00pm (GMT)
An order for goods placed by you, the buyer, through our website shall
be subject to these terms and conditions.
Nothing stated or implied in these terms and conditions shall affect
the statutory rights of any customer.
Your Warranty to us
You, the buyer, warrant that all the details provided on the order form
for the purpose of purchasing the goods are correct, that the credit
card you are using is your own and that there are sufficient funds and/or
sufficient unused limit available to cover the cost of the goods.
Our Warranty to you
The details you supply will be stored on computer and used by King's
Galleries Ltd. to service your purchase. We may also use your contact
details to provide details of future events; company newsletters and
other information relating to the sale of our art products. You can
choose whether you want to receive further information by clearing a
tick box on the registration form. You can return to the site and change
the state of this box at any time. We will also honour any requests
to remove your details from our database.
Your security and privacy are our priority; it is not our policy to
disclose your E-mail address or details to any third parties.
All orders for goods shall be deemed to be an offer by you to purchase
goods in accordance with these terms and conditions.
You, the buyer, are responsible for ensuring the accuracy of the details
provided on the order form and we will not be obliged to accept an order
unless all requested details requested on the order form have been correctly
Upon receipt of an order we will advise you by e-mail of the availability
of the items ordered and the cost of shipping. You may cancel your order
prior to despatch without any penalty should these costs be unacceptable
or for any other reason.
No order submitted by you shall be deemed to be accepted by us unless
and until we confirm acceptance of your order by E-mail or telephone.
We are entitled to refuse any order placed by you and will not be required
to provide an explanation.
Where a limited edition print is sold out by both ourselves and the
publisher, we will endeavour to obtain a price for purchasing a copy
via the secondary market. If this price differs from that shown on the
web site, we will advise you of this before accepting your order.
All Orders placed on the internet will automatically receive a confirmation
e-mail of the transaction. However, if we are unable to fulfil the order
due to items being out of stock we will notify you by e-mail or telephone
within 48 hours and the transaction may be cancelled or we will agree
alternative arrangements with you.
Pricing / Payment
All goods offered for sale through our website are priced in Pounds
Sterling (£). Prices quoted do not include VAT.
VAT at the current rate will be added to all orders for delivery within
the EEC (European Economic Community). VAT is not charged to or payable
on orders taken from and delivered outside the EEC.
We are registered for UK VAT. Our Registration number is GB 809 250830
Customs & import duties are not included. The customer is responsible
for payment of any surcharges.
We accept payment by Cash, Cheque (drawn on a major UK bank) in Pounds
Sterling (£) and we accept the following credit/debit cards: VISA,
VISA Electron, MasterCard, Switch and Solo. If you prefer, you may also
supply us with your credit card information by telephone to +44 (0)1482
881 882 or by fax. to +44 (0)1482 881 882
Prices quoted are for Mounted (Matted) pictures unless otherwise shown.
Prices do not include postage and packing which will be charged as an
additional cost on all orders that are applicable (World-wide orders
above the value of £1000 and all UK delivered orders are free
delivery except for framed pictures and sculpture).
Carriage charges for framed items and sculpture will be added to your
invoice at the rates prevailing at the time the order is place. These
rates are based on a general figure for the area of the world from which
the order is place. These are the maximum charges that you will pay
and where a better rate is available for a specific city or area, the
difference will be refunded to your credit card.
If an order is received by us from an area not normally served by our
Carriers, we will contact you before accepting your order for specific
arrangements to be made.
Due to fluctuating market values, especially on Limited Edition and
Original items, all prices are subject to change and availability but
will not be changed once your order is accepted.
Customs and import duties are not included. The customer is responsible
Title to the goods will pass to you, the buyer, on payment in full of
the price of the goods
Despatch and Delivery
All orders will normally be despatched within 2 working days.
If any delay occurs you will be notified immediately. You will be given
the option to arrange a convenient delivery date or to cancel the order
with a full refund.
Please advise us if you do not receive your item(s) within 7 days of
placing your order so that we can trace the parcel. Ask via our contact
form quoting your order number.
Please note that all delivery charges are shown on your order form.
All orders delivered to the UK mainland are free of delivery charge*.
All Worldwide orders over £1000 will not be charged delivery*.
* This does not include framed pictures and sculpture.
The goods will be delivered to you, the buyer, at the address provided
by you on the order form.
If an item is not available ex-stock we will advise you if the delay
in shipping will exceed 7 days.
Items sent by courier are usually collected within two working days
and delivered in the UK within another two working days. When shipping
overseas, we will advise of an expected delivery date.
All shipping/delivery charges are shown on your order form prior to
your committing to your purchase.
The risk in the goods shall pass to you upon delivery taking place.
Any dates quoted for delivery of the goods are approximate only and
we shall not be liable for any delay in delivery of the goods however
caused or for any consequential loss.
All items are carefully checked before despatch. Occasionally items
may arrive damaged, defective and we will make every effort to rectify
We will do our best to ensure that you are fully satisfied with your
If the goods are damaged in-transit, please sign the carrier’s
delivery note `Damaged' and notify us within 3 days of the date on which
the consignment was signed for. Keep all the packaging material as the
Carrier may wish to inspect this. We will arrange to have the item returned
at our expense. You will be given the option to have the product replaced
at no charge to you or to have a full refund. This does not affect your
Goods that are not acceptable for any other reason may be returned within
10 days for a refund or replacement, but in all cases you must contact
us first for authorisation. An authorisation reference will be given.
Goods returned which are not defective or faulty will be subject to
a 20% re-stocking charge. This does not affect your statutory rights.
Law and Jurisdiction
The contract shall be deemed to be made in England. All Contracts made
between Bohemia Galleries Ltd. and the Customer shall be governed by
the laws of England and any dispute arising therein shall be subject
to the sole jurisdiction of the English courts.
We will attempt to ensure that the information available on the website
at any time is accurate. However, we will not be held liable for any
errors or omissions. We will use all reasonable endeavours to correct
errors and omissions as quickly as practicable after becoming aware
or being notified of these.
Whilst we attempt to be as accurate as possible with the specifications
of the artwork offered for sale, we cannot be held responsible for any
New images are constantly being added to our website. Bohemia Galleries
have the ability to trace most artwork available today, so please use
our contact form and let us know what you're looking for.
Copyright for the images shown on our website remains with the Artist,
Publisher or Owner of the Original picture and further distribution
of the images in whatever format may be the subject of Legal proceedings.
Queries and Complaints
Bohemia Galleries endeavour to handle all enquiries and fulfil all orders
speedily, effectively and without incident, it is not possible to guarantee
there will never be a problem. Should you have any complaints about
our products or services, we would request that these be put in writing
and sent either via e-mail via our contact form or by post to the following
Bohemia Galleries Ltd.
2 Sow Hill Road,
Tel +44 (0)1482 881 882
Any complaint received will be acknowledged within five working days
and you will be informed of a projected time scale for dealing with
that complaint, together with the steps we intend to take in dealing